Cookie Policy
Last updated: 7 July 2026
What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
How we use cookies
CYBERWHITE uses cookies to enhance your experience on our platform, analyze usage patterns, and improve our services. We are committed to being transparent about our data collection practices.
Types of cookies we use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance optimization
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website. This helps us improve our services and user experience.
- Google Analytics: Tracks user behavior and website performance
- Microsoft Clarity: Records how visitors move through our public website, as session replays and heatmaps, so we can see where pages confuse people. It runs on our public pages only, never inside your CYBERWHITE account, and form fields are masked. Decline analytics cookies and it does not run.
- Usage patterns: Helps us understand which features are most valuable
- Performance monitoring: Identifies areas for improvement
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences.
- User preferences and settings
- Language and region preferences
- Dashboard customization
Third-party cookies
We may use third-party services that set cookies on our website:
- Google Analytics: For website analytics and performance monitoring
- Microsoft Clarity: For session replays and heatmaps on our public website
- Stripe: For secure payment processing
- Microsoft Graph API: For M365 integration services
Cookie consent and management
When you first visit our website, you'll see a cookie consent banner. You can choose to:
- Accept all cookies: Allow all cookies for the best experience
- Manage preferences: Choose which types of cookies to allow
- Essential only: Only allow necessary cookies for basic functionality
Note: You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer or by clearing your browser cookies.
How to control cookies
You can control and manage cookies in several ways:
Browser settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and site permissions
Opt-out tools
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Microsoft Clarity: choose Essential Only in our cookie banner, or read the Microsoft Privacy Statement
Cookie retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain for a set period (typically 1-2 years)
- Analytics cookies: Typically retained for 26 months
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date.
Contact us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@cyberwhite.ai
- Support: support@cyberwhite.ai
- Website: cyberwhite.ai
This Cookie Policy is part of our broader Privacy Policy. For more information about how we collect, use, and protect your personal information, please review ourPrivacy Policy.